Fintech Data Warehouse Cross Product Customer View Solution

Fintech Data Warehouse Cross Product Customer View Solution

Oct 14, 2025

Introduction 

A subprime lending company desired to refactor their on-prem data into a SaaS based solution. 7 years' worth of data and 27 databases. Modified existing ETL processes and down stream applications for efficiency. New paradigm shift with separation of storage from computation. Aggregated insights to provide better intelligence for underwriting.

  • Customer Traceability

  • Dynamic Reporting

  • Cross Selling Tools

  • Storage & Compute Separation

  • Data feed For Underwriting

  • Event-driven paradigm

Technological Framework:

Why this setup?

Snowflake's separation of storage and compute enables instant scalability and cost efficiency, while AzureML and Tableau deliver predictive analytics and executive level dashboards over a unified customer view.

Why this setup?

Azure Event Grid enables real-time, event driven data propagation for near-instant underwriting feeds, while Azure Insights provides end-to-end observability of all data pipeline activities.

Why this setup?

Event-driven integration with downstream applications ensures underwriting teams always have access to the most current customer data, enabling faster and more accurate lending decisions.

Takeaway

Zapcom transformed a fragmented, 27-database on-premise estate into a unified Snowflake powered data warehouse, achieving 60% infrastructure cost reduction, 23% improvement in repayments, and a complete cross product customer view.

Business Outcomes

Massive infrastructure savings with improved repayments and cross-selling.

With 850+ engineers and over 200 digital transformations delivered, Zapcom ranks among the top 20% of global early adopters driving tangible ROI and operational agility. From breakthrough KPIs to scalable transformation, we enable enterprises to achieve measurable impact where it matters most.