INNOVATION LABS.
INNOVATION LABS.
Build what’s next.
Every business needs to step up & innovate. Few know where to start. Zapminds is where big ideas find focus, a place to turn real-world challenges into tested, scalable solutions that drive topline growth.
At Zapcom, innovation starts with a purpose. Through Zapminds, our innovation lab, tech + product incubator, we solve real business challenges that drives scalable outcomes.
At Zapcom, innovation starts with a purpose. Through Zapminds, our innovation lab, tech + product incubator, we solve real business challenges that drives scalable outcomes.
Our Models.
Innovation is a team sport—our lab thrives on collaboration and learning.
Innovation-as-a-Service
A structured model to validate and launch solutions without the overhead of full-scale R&D. We de-risk innovation through rapid prototyping, iterative testing, and strategic validation ensuring only the strongest ideas move forward.
Innovation-as-a-Service
A structured model to validate and launch solutions without the overhead of full-scale R&D. We de-risk innovation through rapid prototyping, iterative testing, and strategic validation ensuring only the strongest ideas move forward.
Innovation-as-a-Service
A structured model to validate and launch solutions without the overhead of full-scale R&D. We de-risk innovation through rapid prototyping, iterative testing, and strategic validation ensuring only the strongest ideas move forward.
Results-as-a-Service
We don’t just deliver prototypes we deliver measurable outcomes. Our focus is on sustainable value creation, connecting every innovation to business KPIs and long-term growth.
Results-as-a-Service
We don’t just deliver prototypes we deliver measurable outcomes. Our focus is on sustainable value creation, connecting every innovation to business KPIs and long-term growth.
Results-as-a-Service
We don’t just deliver prototypes we deliver measurable outcomes. Our focus is on sustainable value creation, connecting every innovation to business KPIs and long-term growth.
How It Works.
We follow a stage gated, consulting inspired model that turns ideas into measurable outcomes, without slowing the business down.
Intake
Capture customer challenges & internal innovation ideas to understand pain points & business outcomes.
Intake
Capture customer challenges & internal innovation ideas to understand pain points & business outcomes.
Evaluation
Assess ideas based on impact & strategic alignment. Ensuring high value, scalable concepts move forward.
Evaluation
Assess ideas based on impact & strategic alignment. Ensuring high value, scalable concepts move forward.
Evaluation
Assess ideas based on impact & strategic alignment. Ensuring high value, scalable concepts move forward.
Incubation
Bring selected ideas to life through PoCs & MVPs. Focus rapid prototyping, experimentation & iterative validation.
Incubation
Bring selected ideas to life through PoCs & MVPs. Focus rapid prototyping, experimentation & iterative validation.
Incubation
Bring selected ideas to life through PoCs & MVPs. Focus rapid prototyping, experimentation & iterative validation.
Scale or Sunset
Some prototypes move to delivery for scaling, while others are archived with insights to fuel innovation.
Scale or Sunset
Some prototypes move to delivery for scaling, while others are archived with insights to fuel innovation.
.
.
.
.
.
.
Products & Accelerators.
Proof over promises our lab delivers measurable outcomes that scale.
360° View
Tourism Experience Platform
Tourism intelligence and AI analytics for governments, tourism boards and stakeholders. Delivering real-time insights to improve visitor engagement.
360° View
Tourism Experience Platform
Tourism intelligence and AI analytics for governments, tourism boards and stakeholders. Delivering real-time insights to improve visitor engagement.
360° View
Tourism Experience Platform
Tourism intelligence and AI analytics for governments, tourism boards and stakeholders. Delivering real-time insights to improve visitor engagement.
95% Classification Accuracy
AI Guest Sentiment
Hybrid LLM & semantic segmentation models that decode guest sentiment for travel & hospitality enabling faster service improvements & higher satisfaction.
95% Classification Accuracy
AI Guest Sentiment
Hybrid LLM & semantic segmentation models that decode guest sentiment for travel & hospitality enabling faster service improvements & higher satisfaction.
95% Classification Accuracy
AI Guest Sentiment
Hybrid LLM & semantic segmentation models that decode guest sentiment for travel & hospitality enabling faster service improvements & higher satisfaction.
1.5× Productivity
Workplace Active Agents
Secure AI agents that manage routine tasks from prospecting to team support boosting organizational productivity and operational speed.
1.5× Productivity
Workplace Active Agents
Secure AI agents that manage routine tasks from prospecting to team support boosting organizational productivity and operational speed.
1.5× Productivity
Workplace Active Agents
Secure AI agents that manage routine tasks from prospecting to team support boosting organizational productivity and operational speed.
20% Higher Conversion
Booking Concierge (AI-Powered)
AI-powered assistant to manage guest inquiries and influence booking decisions improving lead quality and driving measurable conversion growth.
20% Higher Conversion
Booking Concierge (AI-Powered)
AI-powered assistant to manage guest inquiries and influence booking decisions improving lead quality and driving measurable conversion growth.
20% Higher Conversion
Booking Concierge (AI-Powered)
AI-powered assistant to manage guest inquiries and influence booking decisions improving lead quality and driving measurable conversion growth.
Community & Culture.
From ideas to impact where collaboration, experimentation, and co-creation thrive.
Open Ideation
Clear pathways for employees to share ideas & grow as intrapreneurs.
Open Ideation
Clear pathways for employees to share ideas & grow as intrapreneurs.
Open Ideation
Clear pathways for employees to share ideas & grow as intrapreneurs.
Demo Days
Showcase pilots, share lessons learned & inspire cross-team.
Demo Days
Showcase pilots, share lessons learned & inspire cross-team.
Demo Days
Showcase pilots, share lessons learned & inspire cross-team.
Hackathon
Where we build scalable tech, products designed to solve real business problems.
Hackathon
Where we build scalable tech, products designed to solve real business problems.
Hackathon
Where we build scalable tech, products designed to solve real business problems.
Co-Builds
Partner with clients, startups & academia to create real-world impact.
Co-Builds
Partner with clients, startups & academia to create real-world impact.
Co-Builds
Partner with clients, startups & academia to create real-world impact.
Lets build the Future Together.
Ready to transform your ideas into reality? Tell us about your innovation vision.
ENGAGE. INSPIRE. INNOVATE.
ENGAGE. INSPIRE. INNOVATE.
Join our newsletter.
Smart reads, bold ideas and what’s next sent to you.
Join our newsletter.
Smart reads, bold ideas and what’s next sent to you.
Join our newsletter.
Smart reads, bold ideas and what’s next sent to you.
INNOVATION
INNOVATION LABS.
Build what’s next, together.
Every business needs to step up & innovate. Few know where to start. Zapminds is where big ideas find focus, a place to turn real-world challenges into tested, scalable solutions that drive topline growth.