Introduction

Build a platform to migrate from an offline billing and settlement process to a fully automated near real-time transaction API with clearing agency ARC (Airline reporting corporation) for all ticketing transactions. 

Objective

• Build a platform to migrate from an offline billing and settlement process to a fully automated near real-time transaction API with clearing agency ARC (Airline reporting corporation) for all ticketing transactions.

• Integrate to ARC Transaction API to transmit instantaneously tickets and documents at the time of the transaction

• Minimize manual intervention by automating data transmission and ensure data integrity by validating the data before sending it to ARC

• Dashboard for monitoring, tracking and error handling for processing transactions

• Migration from current process to new transmission process

• Integration framework leveraging AWS cloud environment

• Async processing of all transactions to scale the platform.

• Framework to transform all transactions to ARC specification API's for TKT, CANX, EMD and RFND transactions

• Framework to support logging, monitoring and error handling

• Framework to support re-send and re-try transactions

Technological Framework

Why this setup?

AWS-based async processing decouples transaction intake from transmission, enabling the platform to scale to 100K tickets per day while maintaining reliable delivery guarantees through automated retry logic.

Why this setup?

End-to-end monitoring with automated retry ensures no transactions are lost during transmission failures, while the dashboard gives operations teams real-time visibility into processing status and exceptions.

Why this setup?

Direct ARC Transaction API integration with validated data transformation ensures full compliance with clearing agency specifications, while the monitoring dashboard provides real-time transmission status visibility.

Takeaway 

Zapcom built a scalable, near-real-time ARC ticketing backoffice processing platform capable of handling 100K tickets per day — with full redundancy, automated error handling, and a real-time monitoring dashboard.