Introduction

DreamTrips vacation club and travel community for adventurers, luxury travel seekers and everyone in between wanted to create way to earn and redeem rewards when they dine in restaurants and travel in groups within DreamTrips global supplier network.

• Create microsite that integrates with various clients

• SSO with different providers

• Integrate with different payment gateways

• Multi-tenant, multi-language support needed

• Constant challenge with currency conversions and payment types.

• Point redemption based on tier of membership

• Automated entire payment process and reward accumulation in DreamTrips App. In multiple currencies using different payment gateways

• Accumulate points instantaneously, removing the manual process.

• The merchant of record is shifted from supplier to DreamTrips.

• Authoring dynamic cruise packages for group travel, integrations to different travel platforms

Technological Framework

Why these Setup?

Java services provide reliable transaction processing, while WordPress CMS enables content managers to author dynamic travel packages without developer involvement — reducing time-to-market for new offerings.

Why this Setup?

Stripe handles multi-currency payment processing and split payments, while AWS Serverless ensures the platform scales automatically during peak travel booking periods without manual infrastructure management.

Why this Setup?

Multi-tenant SSO and supplier network integrations allow DreamTrips to serve diverse client organisations through a single platform, while the global supplier API layer ensures point redemption works seamlessly across all dining and travel partners.

Takeaway

Zapcom built a multi-tenant travel loyalty platform for DreamTrips that automated global payment settlement, instant point accumulation, and multi-currency redemption — delivering 28% customer satisfaction improvement and 20% profitability gain.