Reimagining How the World Travels and Stays.
We combine deep industry expertise with modern engineering and intelligence to reshape how journeys are sold, delivered, serviced, and experienced.
At Zapcom, we help travel and hospitality businesses modernize complex ecosystems, connect commerce and operations, and use data and AI to create seamless, personalized experiences across the entire journey from discovery and booking through travel, stay, servicing, and loyalty.
Travel & Hospitality
Banking Transformation
Reimagining banking for agility, scalability, and intelligence. We modernize legacy cores into cloud-native, data-driven ecosystems that deliver real-time insights and seamless omni-channel experiences.
Banking Transformation
Reimagining banking for agility, scalability, and intelligence. We modernize legacy cores into cloud-native, data-driven ecosystems that deliver real-time insights and seamless omni-channel experiences.
Banking Transformation
Reimagining banking for agility, scalability, and intelligence. We modernize legacy cores into cloud-native, data-driven ecosystems that deliver real-time insights and seamless omni-channel experiences.
Airlines
Transform airline commerce with modern, customer-centric retailing
Enable advanced offers, seamless order management, and new revenue opportunities across the traveler journey. Connect direct and indirect channels while accelerating the transition toward modern airline retailing.
Data Powered Airline Intelligence
Turn data into real time decisions. Zapcom enables airlines to harness AI, predictive analytics, and cloud native intelligence to optimize operations, forecast demand, and deliver personalized experiences all through a unified, secure, and scalable data platform.
Data Powered Airline Intelligence
Turn data into real time decisions. Zapcom enables airlines to harness AI, predictive analytics, and cloud native intelligence to optimize operations, forecast demand, and deliver personalized experiences all through a unified, secure, and scalable data platform.
INNOVATION LABS.
Travel & Hospitality
AI accelerators that take the manual work out of travel operations: loading rates, building itineraries, handling calls, and modernizing the systems bookings run on.
Why Zapcom?
We co-create with your teams to understand & align with strategy and engineer solutions that drive lasting impact.
Engineering Excellence
We build scalable, secure, cloud-native solutions that power tomorrow’s growth.
Engineering Excellence
We build scalable, secure, cloud-native solutions that power tomorrow’s growth.
Engineering Excellence
We build scalable, secure, cloud-native solutions that power tomorrow’s growth.
Agile Execution
We ensure fast, flexible, transparent delivery with measurable business value.
Agile Execution
We ensure fast, flexible, transparent delivery with measurable business value.
Agile Execution
We ensure fast, flexible, transparent delivery with measurable business value.
Domain Expertise
Our experts blend industry insight with technology to drive transformation.
Domain Expertise
Our experts blend industry insight with technology to drive transformation.
Domain Expertise
Our experts blend industry insight with technology to drive transformation.
Global Delivery Model
Our unified global teams deliver consistency, quality and speed at scale.
Global Delivery Model
Our unified global teams deliver consistency, quality and speed at scale.
Global Delivery Model
Our unified global teams deliver consistency, quality and speed at scale.
Proven Impact for Travel & Hospitality
Explore how Zapcom is enabling digital transformation across the BFSI ecosystem through intelligent automation, cloud modernization, and AI-driven insights
NDC De-coupled Deployment
Accelerated NDC releases for a leading airline from 6 months to < 1 month through a de-coupled model, full test automation, and on-demand scaling — cutting infra costs by 25% and operational by 50%
Airline Digital Retailing Platform
A major airline modernized its offer and order stack with Zapcom’s configurable NDC platform enabling omni-channel retailing, dynamic pricing, and real-time scalability across 200+ airlines, 75+ agencies in 50+ countries.
ARC Automated Ticket Settlement
Zapcom built an ARC-compliant, AWS-based billing framework with async processing and real-time validation, enabling an airline to process 100K+ tickets daily at proven reliability with near-zero manual effort.
Airlines Planning & Operations Optimization
Zapcom re-engineered planning and crew management systems for 50+ airlines around the world, using flexible rules engines and real-time tracking to cut crew costs, speed up scheduling, and ensure compliance across 50+ countries.
Guest Engagement & Experience Personalization
Implemented a conversational and sentiment-based guest experience layer that automates interactions, resolves issues, and tailors communication pre, during, and post-stay.
Intelligent Itinerary Orchestration
Enabled a global travel operator to automate itinerary planning and disruption management through real-time API integrations powered by contextual AI.
Operational Efficiency & Automation
Streamlined backend hospitality workflows with data orchestration, SLA-based task routing, and real-time dashboard visibility across multiple systems.
Location-Based Guest Activation Test
Built a hyperlocal engagement framework that triggers personalized offers and notifications based on guest proximity to partner venues or experiences.
Automated Payment Settlement & Reconciliation
Zapcom built a scalable, API-led payment settlement framework to automate reconciliation and reporting for a leading B2B digital payments enterprise.
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
BFSI Data Platform — Snowflake Migration
For a subprime lender, Zapcom re-engineered a legacy Teradata environment into a unified Snowflake-based data platform using Databricks for analytics and governance.
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
Fintech Data Warehouse — Cross-Product Customer View
Designed a SaaS-based fintech data warehouse consolidating seven years of data across 27 databases to deliver customer traceability, cross-selling, and underwriting intelligence.
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
Loan Originations — Legacy Platform Modernization
Modernized and containerized a loan origination platform for a U.S. subprime lender, migrating from a monolithic to microservices architecture for scalability and partner integration.
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
Smart Asset Management on Unified Snowflake Architecture
Delivered a cloud-native Snowflake platform for asset and equipment data management, enabling real-time visibility, scalability, and proactive maintenance analytics.
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
Post-Booking Management — App Modernization
Re-engineered a legacy mid-office financial booking platform into a cloud-agnostic, multi-tenant API gateway with automation, monetization, and dynamic scalability
IMPACT
HIPAA-compliant automation framework built for scalability
Seamless integration with existing pharmacy systems
Faster and error-free prescription processing
Trusted By.
Trusted by the world's most progressive airlines and global travel & hospitality innovators to engineer intelligent, connected, and scalable digital ecosystems — elevating guest and passenger experience across operations, retailing, and service.
Let’s Shape the Future, Together.
Whether you’re exploring digital transformation, looking to engineer AI automation, or simply want to start a conversation, we’d love to hear from you!
Our global teams are ready to connect, collaborate & co-create solutions that deliver impact.
Let’s Talk Innovation
We’d love to hear from you. Reach out to our team for inquiries, partnerships, or support.
Email:
Let’s Talk Innovation
We’d love to hear from you. Reach out to our team for inquiries, partnerships, or support.
Email:
ENGAGE. INSPIRE. INNOVATE.
ENGAGE. INSPIRE. INNOVATE.
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