Travel Membership, Rewards & Redemption
Travel Membership, Rewards & Redemption
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Travel Membership, Rewards & Redemption
TRAVEL & HOSPITALITY SOLUTIONS
Unified Rewards and Payment System for a Global Travel Membership Club
Problem Statement
“DreamTrips, a premium travel club, needed a seamless way for members to earn and redeem rewards across global experiences, restaurants, and cruises—while managing complex currencies and tier-based memberships.”
- Currency conversions and varied global payment types
- Tier-based point redemption logic
- Integration with multiple payment gateways and client platforms
- SSO with diverse identity providers
- Need for multi-language, multi-tenant microsite support
Business Outcomes
28%
Increase in customer satisfaction from seamless redemptions
20%
Increase in profitability via automated settlement and reduced ops
Solutions
- Developed a multi-tenant, multi-language microsite integrated with DreamTrips network
- Automated payment processing and point accumulation across currencies
- Enabled instant rewards without manual receipt uploads
- Implemented SSO and secure integration with various identity providers
- Shifted merchant of record from suppliers to DreamTrips
- Authored dynamic group travel packages and integrated third-party platforms
Technological Framework
Backend & Rewards Engine:
- Java Services
- Custom Rewards Code
- MySQL Database
Frontend & Experience:
- WordPress CMS
- In-App Notifications
Payments & Cloud:
- Stripe Payment Gateway
- AWS Serverless Stack