Global Payments
Payments, Rewards & Redemption
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Global Payments
Global Payments
Seamless Global Payments and Reward Redemptions for Luxury Travelers
Problem Statement
“DreamTrips aimed to enhance the customer experience by enabling real-time reward redemptions across its global network of restaurants and travel partners—while navigating complex payment systems and multi-tier memberships.”
- Membership-based point redemption required dynamic logic
- Complex currency conversions and international payment handling
- Integration with multiple banks and need for split-payment functionality
Business Outcomes
28%
Boost in customer satisfaction through seamless redemptions
20%
Increase in profitability via automated payment settlements
Solutions
- Integrated app with global restaurant partners for point redemption and dining experiences
- Automated multi-currency payments and real-time reward accumulation
- Enabled instant point collection—eliminating the need for manual receipt uploads
- Shifted merchant of record from individual suppliers to DreamTrips for unified transactions
- Built dynamic cruise packages and enabled backend integrations with multiple travel platforms and customer systems
Technological Framework
Backend & Payment Processing:
- PHP Services
- Stripe Payment Integration
- Custom Rewards Engine
Machine Learning & AI:
- WordPress CMS
- MySQL Database
- In-App Notifications