Point of Sale
Digital transformation & Consolidation
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Case Study
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Point Of Sale
Business Problem
Leading home services provider in USA with 23 brands, 40 territories, and 4000 franchises needed a state-of-the-art E2E Single Point of Sale system for franchises, brands, and customers.
Requirements
- Consolidate all Point-Of-Sale systems into a single codebase.
- Should fulfill all 23 brand needs.
- Omni Channel interactions for customers.
- Payment Orchestration.
Challenges
- Manage requirements from different Brand Owners.
- Complex integrations with existing systems and third-party software.
- Multi-vendor engagement with varying priorities.
Solution
- Discovery phase to create architecture blueprint.
- Agile scaled framework with 2-week sprints and constant architecture runway.
- Cloud Native architecture with event-driven paradigm and managed services.
- Numerous independently deployable microservices with mobile apps and SPA.
Business Outcomes
23% : Decrease in Infra cost.
30% : Faster franchise enablement.
Tech Stack
- .NET Core on Linux
- Angular SPA
- App Containerization
- MuleSoft API Management
- Managed SQL
- Terraform
- Cosmos DB
- Kubernetes
- Terraform
- Azure DevSecOps