Business Problem: 

Leading home services provider in USA with 23 brands, 40 territories and 4000 franchises needed a state-of-the-art E2E Point of Sale system for franchises, brands and customers. Must cater to multiple tenants and brands with single codebase.

Requirements:​

• Consolidate all Point-Of-Sale systems into single codebase.
• Should fulfill all 23 brand needs through single customizable App.
• Omni Channel interactions for customers.

Challenges: 

• Manage requirements from different Brand Owners.
• Complex integrations with existing systems and third-party software.

Multi-vendor engagement with varying priorities.

Solution: 

• Discovery phase to create architecture blueprint.
• Agile scaled framework with 2-week sprints and  constant architecture runway.
• Cloud Native architecture with event driven paradigm and managed services.

18 independently deployable microservices with mobile apps and SPA.

Business Outcomes:

• 23 %: Infrastructure cost reduction
• 30 %: Increase in Single customer view across brands.

Tech Stack:

• .NET Core Services
• React redux SPA
• React native Hybrid Apps
• AWS native
• Serverless functions
• Event Bridge
• AWS Lambda
• S3
• RDS
• Redshift
• QuickSight
• CloudFront CDN 
• Infrastructure As Code
• Terraform
• DevSecOps

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