Oct 14, 2025
Problem Statement
A leading U.S.-based home services provider with 23 brands and over 4000 franchises needed a robust, all-in-one Point of Sale system. The goal was to unify brand operations, enable omni-channel customer interactions, and scale franchise onboarding, all through a single codebase.
Consolidate legacy POS systems into one unified platform.
Meet diverse functional requirements across 23 brands.
Enable seamless omni-channel experiences for customers.
Orchestrate secure and flexible payment systems.
Balance and prioritize demands from multiple brand owners.
Solution:
Conducted a strategic discovery phase to define the architectural blueprint
Implemented Agile at scale with bi-weekly sprints and continuous architecture runway
Developed a cloud-native architecture based on an event-driven model
Deployed numerous independent microservices supporting mobile apps and Angular SPAs
Integrated managed services and secure DevSecOps pipelines for reliability
Business Outcomes:
Technological Framework:
Architecture & Backend:
.NET Core on Linux
App Containerization
Event-driven microservices
Frontend & User Experience:
Angular SPA
Mobile applications
Cloud & DevOps:
Azure
Kubernetes
Terraform
DevSecOps
Data & Integration:
Managed SQL
Cosmos DB
MuleSoft API Management